What occurred within the final couple hrs is sadly nothing new: Daily, bots get user credentials from several unprotected web pages within the World wide web, build lists of login and passwords, and try them on Trion?s servers (together with many other web sites). If players continually use uncomplicated or recurring passwords across unique online services, these bots could get access for their accounts. Due to the present momentum around ArcheAge, many tens of millions of this kind of attempts had been comprised of nicely over a million different IP addresses from the final couple weeks, only a fraction of which ended up becoming thriving today.
The group has by now started supplying refunds and all gamers influenced by undesirable charges are going to be instantly refunded in another several hrs these days.
As previously stated, this type of difficulty is recurrent while in the on-line environment and Trion has actually been doing work on the resolution to handle this certain difficulty for a even though now. Coincidentally, beginning Thursday, we're adding a fresh protection aspect to Glyph that can help retain participant accounts harmless: When gamers log in from a new laptop or computer or simply a put that we haven?t witnessed them log in from prior to, they?ll be asked to verify that it really is them logging in, by entering a code emailed to their account?s principal electronic mail tackle.